Technical Sales Account Manager

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Job description

About the company:

Technology integration company that consults, designs, installs, leases and maintains the latest intelligent infrastructures and security systems to contribute to the efficient, safe, and optimal functioning of various companies inside and outside the Caribbean.

The customer is at the heart of everything we do. Thanks to our growing number of business partners, and our well-trained team, we are able to consistently provide clients with the finest system design, integration, and implementation.

What we offer:

We cherish our team, offer pleasant working conditions and environment, with also time and space for social and team activities. We continuously strive for the further development of our employees keeping them well trained and up to date on the latest technologies and industry standards. We are consistently enhancing our expertise through research, in-house training, and manufacturer-supplied education.

As a technical sales account manager, your responsibilities consist of building and maintaining a strong and trustworthy relationship with our current and new clients. You are the least point of contact for all client matters and projects. You anticipate the client’s needs, work independently as well as in a team to ensure deadlines are being met. In this position, you will develop knowledge of customers' business and industries and will use this knowledge to improve customer satisfaction and company results, you help the clients succeed to ensure a long and successful business relationship.

Tasks:

  • Provide technical solutions to our customers in a consultative manner.
  • Identify and develop opportunities and follow through to ensure successful customer satisfaction.
  • Explain the company’s product and service capabilities; discussing and overcoming objections.
  • Negotiate contracts with clients and establish timelines of performance.
  • Recommend products and services by evaluating current product results and latest integration technology; identifying current and future needs to be filled.
  • Interact closely with various departments like the project bureau and service department to ensure high-quality results.

Requirements

  • Technical background (5+ years of experience)
  • Electrical, Electronics, ICT, or relevant education
  • Fluent in English and Dutch, verbally and in writing; Papiamentu and Spanish are a plus.
  • Valid driver’s license (B)
  • Able to work in a dynamic environment
  • Strong team player but also independent and professional
  • Availability to travel when needed

Publication date

18.10.2021

Contact person

Balance Recruitment

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